Best customer service I've ever experienced from a Harley dealership!
My experience with you service department was absolutely wonderful. Stormy, who I've known from previous service encounters, was her usual professional, knowledgeable, courteous and upbeat self, and went above and beyond what I would expect from most service representatives. She patiently explained technical details I was unaware of, and it was obvious she cared about having everything set up and on hand when my bike came in for the installation of a new exhaust system . I had conversations with Patrick as well, who I've yet to meet. He, like Stormy, could not have been a more pleasant, informative and professional representative for your business and the Harley Davidson brand. Through great dedication to their customers and positions, my bike turned out perfectly and without a hitch. Kudos to the Mechanic who replaced my exhaust as well. I don't know their name, but they replaced the exhaust without leaving even the slightest scratch anywhere, and between the service reps and mechanic, they were kind enough to carefully wrap and protect the exhaust which was removed. That's going above and beyond. People remember these things! The personnel I've mentioned are a credit to Destination Harley Davidson, and are exactly the caliber of employees who garner repeat, happy customers and spread positive reviews throughout the community. My heartfelt thanks to everyone for your help. Love the way my bike turned out, and it sounds awesome! (Employee: Patrick Sharp, Stormy Butler)
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DONALD LUNDINE
7/7/2021
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